www.teemill.com<\/a><\/p>They\u2019ll be able to help with order queries, delivery, returns or refunds.<\/p>"},"template":{"id":130549643,"value":"expandable"},"padding":{"id":130549644,"value":"0"},"fullWidth":{"id":130549645,"value":"0"},"fullBackgroundColor":{"id":130549646,"value":"#fff0"},"published":{"id":130549647,"value":"1"},"conditions":{"id":130549648,"value":"[]"}}},{"id":5164636,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":3,"items":[{"id":5164637,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":130549662,"value":"
Teemill manage shipping and delivery timelines. Please contact Teemill directly so they can look up your order.<\/p>"},"borderRadius":{"id":130549663,"value":"4px"},"textColor":{"id":130549664,"value":"#{text.color}"},"backgroundColour":{"id":130549665,"value":"#0000"}}}],"properties":{"title":{"id":130549653,"value":"Where is my order? \/ My item hasn\u2019t arrived"},"questionMeta":{"id":130549654,"value":"Where is my order? \/ My item hasn\u2019t arrived"},"answerMeta":{"id":130549655,"value":"
Teemill manage shipping and delivery timelines. Please contact Teemill directly so they can look up your order.<\/p>"},"template":{"id":130549656,"value":"expandable"},"padding":{"id":130549657,"value":"0"},"fullWidth":{"id":130549658,"value":"0"},"fullBackgroundColor":{"id":130549659,"value":"#fff0"},"published":{"id":130549660,"value":"1"},"conditions":{"id":130549661,"value":"[]"}}},{"id":5164638,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":4,"items":[{"id":5164639,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":130549675,"value":"
Returns and refunds are managed by Teemill under their terms and conditions. Teemill\u2019s customer service team can help with this.<\/p>"},"borderRadius":{"id":130549676,"value":"4px"},"textColor":{"id":130549677,"value":"#{text.color}"},"backgroundColour":{"id":130549678,"value":"#0000"}}}],"properties":{"title":{"id":130549666,"value":"I need to return or exchange an item"},"questionMeta":{"id":130549667,"value":"I need to return or exchange an item"},"answerMeta":{"id":130549668,"value":"
Returns and refunds are managed by Teemill under their terms and conditions. Teemill\u2019s customer service team can help with this.<\/p>"},"template":{"id":130549669,"value":"expandable"},"padding":{"id":130549670,"value":"0"},"fullWidth":{"id":130549671,"value":"0"},"fullBackgroundColor":{"id":130549672,"value":"#fff0"},"published":{"id":130549673,"value":"1"},"conditions":{"id":130549674,"value":"[]"}}},{"id":5164640,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":5,"items":[{"id":5164641,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":130549688,"value":"
No, this is a merchandise purchase. Brooke receives income from each sale, but it isn\u2019t treated as a charitable donation.<\/p>"},"borderRadius":{"id":130549689,"value":"4px"},"textColor":{"id":130549690,"value":"#{text.color}"},"backgroundColour":{"id":130549691,"value":"#0000"}}}],"properties":{"title":{"id":130549679,"value":"Is this a donation?"},"questionMeta":{"id":130549680,"value":"Is this a donation?"},"answerMeta":{"id":130549681,"value":"
No, this is a merchandise purchase. Brooke receives income from each sale, but it isn\u2019t treated as a charitable donation.<\/p>"},"template":{"id":130549682,"value":"expandable"},"padding":{"id":130549683,"value":"0"},"fullWidth":{"id":130549684,"value":"0"},"fullBackgroundColor":{"id":130549685,"value":"#fff0"},"published":{"id":130549686,"value":"1"},"conditions":{"id":130549687,"value":"[]"}}},{"id":5164642,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":6,"items":[{"id":5164643,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":130549701,"value":"
The amount Brooke receives varies depending on the type of items people buy and how many are sold. What\u2019s important to know is that selling products through Teemill allows Brooke to raise more funds overall than if we were only buying, storing and selling stock ourselves. Because items are only made when someone orders them, there are no upfront production costs, no unsold stock and no storage or fulfilment overheads. That means more of each purchase can go towards supporting Brooke\u2019s work.<\/p>"},"borderRadius":{"id":130549702,"value":"4px"},"textColor":{"id":130549703,"value":"#{text.color}"},"backgroundColour":{"id":130549704,"value":"#0000"}}}],"properties":{"title":{"id":130549692,"value":"How much does Brooke receive from Teemill sales?"},"questionMeta":{"id":130549693,"value":"How much does Brooke receive from Teemill sales?"},"answerMeta":{"id":130549694,"value":"
The amount Brooke receives varies depending on the type of items people buy and how many are sold. What\u2019s important to know is that selling products through Teemill allows Brooke to raise more funds overall than if we were only buying, storing and selling stock ourselves. Because items are only made when someone orders them, there are no upfront production costs, no unsold stock and no storage or fulfilment overheads. That means more of each purchase can go towards supporting Brooke\u2019s work.<\/p>"},"template":{"id":130549695,"value":"expandable"},"padding":{"id":130549696,"value":"0"},"fullWidth":{"id":130549697,"value":"0"},"fullBackgroundColor":{"id":130549698,"value":"#fff0"},"published":{"id":130549699,"value":"1"},"conditions":{"id":130549700,"value":"[]"}}},{"id":5164644,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":7,"items":[{"id":5164645,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":130549714,"value":"
No. The Brooke Shop will continue to offer a current range of products that are owned and managed directly by Brooke. Alongside this, you\u2019ll also see on the Brooke Shop webpage a link to a separate Brooke Teemill Store, where additional items are created and fulfilled by our partner Teemill. You can visit either store depending on what you\u2019re looking for. Both shops support Brooke\u2019s work, but they operate separately and offer different ranges.<\/p>"},"borderRadius":{"id":130549715,"value":"4px"},"textColor":{"id":130549716,"value":"#{text.color}"},"backgroundColour":{"id":130549717,"value":"#0000"}}}],"properties":{"title":{"id":130549705,"value":"Does this mean everything I buy from Brooke will be through Teemill?"},"questionMeta":{"id":130549706,"value":"Does this mean everything I buy from Brooke will be through Teemill?"},"answerMeta":{"id":130549707,"value":"
No. The Brooke Shop will continue to offer a current range of products that are owned and managed directly by Brooke. Alongside this, you\u2019ll also see on the Brooke Shop webpage a link to a separate Brooke Teemill Store, where additional items are created and fulfilled by our partner Teemill. You can visit either store depending on what you\u2019re looking for. 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